Terms and Conditions
Laser Booking Conditions
CANCELLATION POLICY
£40 non-refundable deposit will be taken after the consultation as a deposit to secure and book the first treatment session which can be redeemed against the course of treatment purchased.
Any changes must be confirmed with us at least 48 hours prior to any appointments.
Deposits are non-refundable and non-transferable.
The £25.00 deposit for the consultation and patch test is non-refundable. It can only be redeemed against a course of laser treatments purchased, which will need to be booked within a month of the patch test.
£40 non-refundable deposit will be taken after the consultation and patch test as a deposit to secure and book the first treatment session which can be redeemed against the course of treatment purchased.
If you fail to attend your consultation and patch test and would like to rebook, please note an additional consultation fee of £25.00 will apply.
Clients who attend a patch test have a month to pay and book for their Laser Hair Removal treatments to ensure the patch test remains in date. Clients will be charged again to conduct a further patch test should this not be adhered to.
Single laser hair removal treatments need to be paid in full at the time of booking.
Please note the following; if you are unsuitable for treatment on arrival due to ignoring advice given during your consultation, then clients currently on a course of treatments will forfeit that treatment and single laser treatments appointments will be charged in full.
Cancellation, failure to arrive for appointments and late arrival
Clients who do not give 24 hours’ notice to cancel or change their appointments will be charged in full for the treatment, as failure to turn up leaves our practitioners unable to book alternative clients at short notice.
Consultation
A consultation will be required before any treatments are administered and Full Medical History must be disclosed at the time of consultation.
Suitability for treatment will always be determined by the Practitioner during consultation.
New clients wishing to take advantage of any offers must have consulted, booked and paid for a course before the end of the promotional offer.
Offers cannot be used in conjunction with any other promotion and discounts and are non-refundable and non-transferrable.
Courses
A ‘Treatment Course’ is a fixed price and may not be purchased in conjunction with any other offers or discounts. All treatment courses must be taken within 14 months of the date of purchase; any treatments left untaken after 14 months will be forfeited unless a proven medical reason prevents this.
Ruscoe Clinic will endeavour to ensure that your appointment runs to time; however, for reasons beyond our control, we may need to cancel or postpone your appointment at short notice. In this unlikely event, we will make every effort to contact you in advance. We do not offer compensation if we cancel or change your appointment.
Booked courses are non-refundable and cannot be used against any other Ruscoe Clinic products or services.
Multiple Area Courses
When booking several areas, the treatments must be taken all together at the same time as this has been reflected in the price for our multiple courses. Once treatment has begun it will not be possible to transfer sessions within a course to other areas of the body. Please also note patch testing is compulsory and undertaken specifically on the chosen area to be treated.
Clients cannot mix and match courses, therefore courses of 6 sessions will be carried out solely on the area it was purchased for.